Important Information

Lion Insulation Guarantees

1: Quality assurance

All work carried out by Lion Insulation is guaranteed and backed by the highest accreditation. Here's an overview of the associations we're affiliated to, and what these actually mean to you:

BS EN ISO 9001:2000 certification

Accredited by UKAS (United Kingdom Advisory Standards), this kite marked standard demonstrates our commitment to quality. It is head and shoulders above the many others claiming quality assurance that are, in fact, non-accredited.

BBA (British Board of Agrément) registered

BBA registered companies install cavity wall insulation to agreed standards and certification. Our BBA registration number is 1413, under certificate 89/2294.

CIGA (Cavity Insulation Guarantee Association) registered

The CIGA controls the issue of 25-year guarantees covering the installation of cavity wall insulation. Our registration number is 0121.

NIA (National Insulation Association) member number M045

The NIA represents the industry to Government and other interested organisations.

Investors in People

Lion Insulation has Investors In People status. This achievement highlights our commitment to our staff and drives us to maintain our impeccable standards.

2: Quality control & administration

Lion's qualified supervisors constantly monitor and professionally check its installations to ensure our high standards are maintained.

We constantly strive to improve our service and efficiency. To this end we ask our customers to complete and return a questionnaire, and we listen to what they say!

Immediate access to up to date information is vital to the smooth running of our operations. Our unique bespoke administration system gives us:

• Calendar management to ensure we adhere to timescales
• Real time updates for up to the minute information
• Automatic generation and maintenance of statutory documents
• Comprehensive details of every installation
• Archived information for future reference.

3: Health & safety

Health and Safety regulations are strictly adhered to during Lion installations. Our experienced technicians receive regular training updates and risk assessments are constantly reviewed.

" I wish to express my appreciation for the most efficient and expert work carried out by your operatives at my home today. Please pass on this message to the two people concerned. "

MJ Anderson – Nov 2006, Surrey